Help center

Signing in, completing your profile, and finding your way around inEden.

• How signing in works

Connection requests, messaging etiquette, group chat, and how the handshake protects you.

• How the connection handshake works
• Group chat vs the board

How matches are surfaced, why same-gender at launch, and what no score means.

• How Friend Match works

Active vs waitlist cities, joining multiple groups, what business groups are.

• Active vs waitlist cities

Why 'I'm going' is private, external tickets, Founder inEden checkout, and partner-hosted RSVPs.

• 'I'm going' vs getting tickets

Devotionals, classes, audio, ebooks, how the two publishing tracks work.

• The daily devotional
• Bible reader and YouVersion
• Saving and finding resources
• Two-track Founder publishing

The four tiers, the 14-day trial, Founding Member, refunds, and how to pause.

• The four tiers, explained simply

Becoming a Founder, the claim flow, leading multiple groups, per-group pricing.

• Becoming a Founder
• Your first blast

Vendor Shops, in-app checkout, fees and payouts, and how Partners host events.

• Vendor Shops and checkout
• Partners and partner events

Reporting, blocking, the 18+ gate, in-person meetup safety, women-centered posture.

• Reporting and blocking
• Third-party listings and disputes

Why faith is the foundation, the toggle (always reversible), the Bible, prayer.

• The faith toggle

Email change, data export, deletion + 30-day grace, devices, languages.

• Deleting your account

App won't open, can't sign in, notifications missing, payment failing.

• Can't receive your sign in code
• Push notifications not arriving
• A payment failed